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Terms & Conditions

Terms and Conditions

We are committed to providing a safe, secure, and enjoyable online gaming experience for our users. Please read these Terms and Conditions carefully before using our platform.

Acceptance of the Terms

By accessing or using our platform, you agree to be bound by these Terms and Conditions. If you do not accept these Terms, please exit the site immediately.

Eligibility Requirements

You must be at least 18 years old (or the minimum age required in your jurisdiction) to use our platform. We reserve the right to verify your age or residency status as necessary.

Geographic Restrictions

Our platform is available only for users who reside within Canada, with some exceptions noted below. We reserve the right to restrict access to certain features or services based on your location.

  • United States (all 50 states + Washington D.C.)
  • European Union member states
  • Australia
  • New Zealand
  • Japan
  • South Korea
  • Philippines
  • Malaysia

If you attempt to access our platform from a restricted jurisdiction, we reserve the right to suspend or close your account without warning.

Account Registration Rules

To create an account, you must provide valid and accurate personal and contact information. You agree to update this information promptly if it changes.

You can only have one active account with us at any given time.

Identity Verification and KYC

We require verification of your identity for security purposes. This may involve providing documents such as a passport or driver's license, proof of address, or other personal identification details. We reserve the right to request additional information if necessary.

You agree to provide accurate and truthful information during our verification process. Failure to comply may result in account suspension or closure.

Account Accuracy Obligations

It is your responsibility to ensure that all information on your account is up-to-date, complete, and accurate at all times. We reserve the right to suspend or close accounts with incomplete or inaccurate information.

Account Security Responsibilities

You are responsible for maintaining the confidentiality of your login credentials (username and password). If you suspect unauthorized access or other security breaches, please notify us immediately.

We recommend that you regularly update your password using a strong and unique combination of characters. Please be aware of phishing attempts or any communication from suspicious parties claiming to represent our platform.

Restricted Behaviour and Prohibited Activities

You agree not to engage in the following activities on our platform:

  • Multi-accounting
  • Collusion or sharing account details with other users
  • Manipulating or tampering with gameplay, RNG systems, or game mechanics
  • Cheating, exploiting bugs or system weaknesses for personal gain

Bonus and Promotion Rules

Our bonuses, promotions, and special offers are governed by specific terms that will be provided at the time of promotion. You agree to review these terms before participating.

Please note that our bonus rules may vary depending on your jurisdiction or account type.

Wagering and Gameplay Conditions

  • All wagers placed with us must be genuine and not part of a systematic pattern.
  • We reserve the right to suspend or close accounts if we suspect abuse, such as taking advantage of bonuses without meeting wager requirements.
  • You are responsible for understanding our game rules, odds, and payout structures.

Bonus Abuse Prevention

We have implemented measures to detect bonus abuse. If you engage in prohibited activities, including but not limited to those listed above, we reserve the right to:

  • Cancel your account
  • Suspend or close accounts with abusive history

Deposits and Withdrawals

Please note that deposits and withdrawals are governed by specific rules (if supported by source material).

We require verification before processing withdrawal requests. You agree to provide necessary documentation when requested.

Processing times may vary depending on the payment method used.

Verification Before Withdrawals

Prior to making a withdrawal, you must have verified your account information through our standard identity verification process or other approved methods.

If we suspect unauthorized access or discrepancies in your account balance during this verification period, we reserve the right to suspend or reject withdrawals until further notice.

Processing and Review Procedures

We will review all transactions for accuracy, legitimacy, and compliance with these Terms. If you dispute a transaction, please contact us promptly so that we can investigate and resolve any issues efficiently.

Responsible Gambling Expectations

  • We encourage responsible gaming practices.
  • You are responsible for managing your gambling habits, including setting limits or seeking help if necessary (resources provided below).
  • Self-exclusion from our platform is possible through approved means. If you choose to self-exclude, please note that access restrictions may take up to 72 hours to activate.

Self-Exclusion and Account Restrictions

If we identify repeated attempts at gaming while excluded or suspended, we reserve the right to permanently restrict your account without compensation or refund.

Our self-exclusion policy is governed by industry-standard guidelines (e.g., UKGC).

Please note that participating in unlicensed online games with other operators may result in account restrictions on our platform as well.

Game Fairness and RNG Systems

We utilize tested and certified random number generators to ensure fair gameplay. If you suspect irregularities or system malfunctions, please contact us immediately so we can investigate promptly.

All disputes regarding game fairness will be resolved within 72 hours of notification.

Technical Interruptions or Voided Gameplay

In the event that our platform experiences technical difficulties resulting in lost bets or cancelled games, we reserve the right to:

  • Provide a complimentary wager or play
  • Offer an adjusted payout according to fair terms and conditions

Please note that all attempts will be made to minimize disruptions. We apologize for any inconvenience caused.

Suspension or Closure of Accounts

We may suspend your account if you fail to comply with our Terms, commit prohibited activities, engage in bonus abuse, provide false information during verification, or exhibit patterns of systematic play without meeting wager requirements.

You agree that we reserve the right to permanently close your account under these circumstances. All actions and decisions taken by us are final.

Intellectual Property and Platform Ownership

Our platform is owned and operated exclusively by Trump Taj Mahal Casino former Atlantic City (as a fully licensed Canadian online casino operator). Our content, games, software, trademarks, logos, copyrights, intellectual property rights, and other proprietary assets remain our exclusive ownership unless explicitly stated otherwise.

Please note that no part of this website may be copied or used without express written consent from our management team. Doing so infringes on trademark law (Canada).

Limitation of Liability

You agree to release us, our affiliates, officers, directors, employees, agents and licensees from any claims for damages arising out of:

  • Any technical difficulties
  • Intermittent disruptions in gameplay or betting functions

Please note that all liability is strictly limited.

Modification of Terms

We reserve the right to modify these Terms at any time. Changes take effect upon notification through our platform or website updates. Your continued use implies acceptance of amended terms.

If you do not agree with updated rules, please exit immediately and terminate your account before new terms are effective.

Contact or Support Guidance

Should you require assistance, contact us via email (address below). We will respond promptly to all inquires regarding gameplay issues, bonus queries, self-exclusion support requests, concerns about fair play, dispute resolution, verification information for deposits/withdrawals and general account-related questions.

Applicable Licensing or Regulatory Oversight

We are fully licensed by various provincial Canadian gaming authorities (iGaming Ontario primary) to ensure compliance with local regulations. Our platform is committed to observing all applicable regulatory standards.

You can verify our current licensing information on the respective jurisdictions' websites.

Please note that laws, policies, and restrictions may change without notice. We remain responsible for ensuring that you adhere to these regulations when gaming with us.

Terms & Conditions Last Updated: March 15, 2024